Privacy Policy

Effective Date: [Insert Date]

This Privacy Policy explains how iLuvVivid (“we”, “our”, or “us”) collects, uses, and protects information when you visit https://www.iluvvivid.com and any related services operated by us.

Our website may include articles, resources, or media content connected to affiliated creative initiatives within the iLuvVivid ecosystem, including iLuvVivid. This Privacy Policy applies to information collected through the iLuvVivid website and its related services.

1. Information We Collect

Information You Provide

You may voluntarily provide personal information when you:

  • Submit enquiry or contact forms
  • Request downloadable materials or documents
  • Contact us via email or website forms
  • Communicate with us regarding products, services, or project enquiries

Information collected may include:

  • Name
  • Email address
  • Company name
  • Phone number
  • Country or location
  • Any information included in messages or form submissions

Automatically Collected Information

When you visit our website, certain technical information may automatically be collected, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Referring website
  • Date and time of visit

This information helps us understand how visitors use our website and helps improve performance and usability.

2. How We Use Your Information

Information collected may be used to:

  • Respond to enquiries and requests
  • Provide requested documents, downloads, or resources
  • Send follow-up communications related to your request
  • Improve website content and user experience
  • Monitor website performance and security
  • Maintain internal records for service improvement

iLuvVivid does not sell, rent, or trade personal information to third parties.

3. Resource Downloads and Technical Materials

Certain materials available on the website — such as technical documentation, brochures, or product information — may require users to submit a request form before access is granted.

When a request is submitted:

  • Submitted information may be stored securely within the website system
  • A download link may be sent to the email address provided
  • Our internal team may receive notification of the request to assist with enquiries or support

This process helps manage distribution of technical materials and enables us to respond to product-related enquiries.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember language or user preferences
  • Analyze website usage and traffic
  • Ensure secure website operation

Users may disable cookies through browser settings. However, certain website features may not function properly if cookies are disabled.

5. Third-Party Services

We may use trusted third-party service providers to support operation of the website, including services related to:

  • Website hosting and infrastructure
  • Content delivery networks (CDN)
  • Website analytics
  • Email communications

These providers may process limited technical data necessary to operate the website but are not permitted to use this information for unrelated purposes.

6. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, or disclosure.

However, no online system can guarantee complete security.

7. External Websites

Our website may contain links to third-party websites for informational purposes.

iLuvVivid is not responsible for the privacy practices or content of external websites.

8. International Visitors

Our website may be accessed by visitors from different countries.

By using the website, you understand that your information may be processed and stored in jurisdictions where our hosting infrastructure or service providers operate.

9. Your Rights

Depending on applicable laws, users may request:

  • Access to personal information we hold about them
  • Correction of inaccurate information
  • Deletion of personal data where applicable

Requests may be submitted using the contact information below.

10. Updates to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes to our practices or services.

The latest version will always be available on this page.

11. Contact Information

If you have questions regarding this Privacy Policy, please contact:

iLuvVivid
No. 528 Mingzhu Road, Xujing Town
Qingpu District, Shanghai 201702, China
Tel: 021-5976 6212

Email: bizdev@iluvvivid.com
Website: https://www.iluvvivid.com